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I have to say that I am very grateful to live in city where the word “melting-pot” is reached agreeable upon many people. Anchorage, The largest city on the Last Frontier – Nicely tucked into a space that only you and I can understand by map or plane. The uniqueness of this city is far from static, more specially, the culture aspect. In general, most people would say mixing cultures is the norm – In America, People from all sorts of lands come to be free and live the American dream.

The majority of things I like are the results of exploration of cultures. When I was younger, I was introduced to Mexican food. My next door neighbors were matured older adults from Mexico. I learned so much from them. Learning to speak Spanish, understanding the culture and allowing me to teach them more English slang.

When I was ten, sadly the culture for me changed to a more limited flair for me because I moved into a different town (much smaller town). I have no regrets however but I believe the change was a sub-culture within it. Where was the exchange of differences? I certainly was not open to the fact that our town was one flavored race. I hope I am not I am offending anyone, but when a small town becomes one culture all-round it can become stale (cultural speaking). I believe that the town has changed a little since then but it truly does make an impact on a child when they grow up.

I often think about mixing paint together – Its part of my artist background in me I assume. Just think about the place you live in. What type canvas is it? The people around you, what media/medium are you?

I think the positive experience that I received as a child created some sort of yearning for change in my life. When I went to college I was re-introduced to culture melting again, it wasn’t truly melting together, still this was sub-cultured with separation. The town was much bigger but still had a degree of ghetto-ism. I have to admit that any place you live in or where ever you visit there will always be separation. When I decided to further my goals somewhere else. I landed a place where I truly saw and became part of the melting pot. Anchorage is that place, I understood my place and the cultures started to kindled together in my head.

I was taken away from this experience this weekend when I had some food at the mall. Mexican food created by Asians? I was curious so I had to try it. They mixed the cultures together other than our Americanized versions. Asian style Mexican food? I have to admit – it was different but I enjoyed it. I had a spicy chicken burrito with Asian flavors. Rice and beans to go with it.

have you ever experienced any of these events in your life? If so, make a comment here at techone.us or send me a tweet.

I got this message and wondered what is that?

So like a geek like me, I always Google the issues I have and most of the time – I will get the results I am wanting. Lucky me – It was a simple fix.

Here’s how to reset your Outlook Navigation Panels

Start -> Run -> Outlook /resetnavpane

So If that don’t work – the post suggest to re-create your profile.

Here the post credit

According to Jamier L. Scott. (2002)^[1], “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.”

I was not thrilled today opening my email …. Subject line stating:  “Thank you for your recent inquire”. I was like…Hmm some sort of scam spammer wanting money from some blankly country. I was interested and wanted to know who this is. I opened it and stared at the company logo….It looked familar. Hmm… I opened the attached .pdf… and then a light came over me.

I remember when I was researching services and products: collaboration tools for all staff. I wanted a portal/email/calendar/room booking all in one based on Microsoft Active Directory Authentication or LDAP type Authentication: which Authenticates all of our staff users thus saves us time and effort creating user/pass systems. The company offered this great web-based portal system that offered all of the things I needed. I wanted to view the demo…..I had to fill out the form and I waited and waited, after about few days… I gave up. Six Months Later I recieve an email.

Hello Brian,

Just recently you requested information about our product — Rendezvous.

Do you still have an interest in learning more about the capabilities of our browser based meeting room management solution? If so, we would be delighted to set up a time for you and your team to view a web demo of Rendezvous.

Also, if you have any questions at this time, please do not hesitate to contact me.

I look forward to hearing from you.

Regards,

xxxxxxxxxxxxxxxxxx
NFS Hospitality Corporation
xxxxxx@nfs-hospitality.com
(xxx) xxx-xxxxx
www.myrendezvous.net

I was really shocked….are you kidding me? After a half of a year to respond do you think you would just let it go? I responded rather quickly and boldly with my business emotion turned on.

Thank you for your reply.

It seems though we are living in 2009. It took over couple months to just receive a request demo account to view your product. I believe that is very unacceptable. What would people say or more like your boss for an example: spent the time to fill-out your Inquiry form and waited over x of time. I hope I my just one of few that has fallen between the cracks of customer service. Pamela, I understand your probably not at fault in this ordeal but I highly mention the issue with your supervisor and find ways to improve your company’s front appearance. Please Forward this copy to your manager and I request a demo of this product immediately. I expect a formal email from your manager also.

Kindly and Highly in Regards,

Brian A. Butters, MOS
Technical Systems Administrator

I was rather disappointed at a management side of view. Customer Service is mainly your storefront view. If you have an entry door with grumpy greeters…. do you really want to do business at that store? If I see someone not responding to a client….they are out of line. Its sad to say that many companies are like this….. some managers do not have to sufficient skills to train employees on behalf of Customer Service or Less and Less Hiring Agents fail at checking a future employee to see whether or not the person is truly fit for the job.

I was happy and felt completed when I got a prompt reply though.

Hello Brian.

Thank you for your feedback. I will be sure to forward your message to my supervisor, Natalie Solarez.  She is out of the office this week on holiday.

You can access the Rendezvous Flash Demo by clicking on the following link: www.myrendezvous.net/demo.html

If you have any questions or would like to schedule a LIVE demonstration you can email me at xxxxxx@nfs-hospitality.com or call me on (xxx) xxxx-xxxx.

I look forward to hearing from you and to being of service to you and your team.

Thank you, Brian.

Best regards,

Pam

This is just a few of many of sad but true events in Customer Service. I decided to look into upper manager style to speak with core powers to preach the Gospel of Customer Service and in hopes to helping the business to achieve goals and not just whine about it. But its just funny…. people’s managers are always on vacation when you request to speak with them?

How great is our technology: I am able to create my own types of music on the computer without the need of a expense studio. I know the people in studios know what they are doing but what about the nerd/geek that want to learn on their own? I have been playing around with FL Studio for awile and sometimes…. I feel the need to express myself musically and experimentally. I feel the need to share with people because my oddness might brighten someones day.  I am inventive and surely make someone smile and say… What the?

Heres the Music I made last night:

To embed MP3 on your blog I found this neat blog that showd how to do the dirty work for you.

Enjoy my work! and have a good night!

I have the greatest ideas in the world and yet I still have them. Are ideas powerful? I think they are as powerful as intentions. I struggle with intentions and intend to carryout my duties. I recently watched a TV show called “Horders”. The show is about people hording their living places. What a tragic way to live, it atleast it my assumption they hate living in this type of environment.  Well, I am trying to attempt to relate that with Idea Hoarding. My thoughts are great and lovely… I can spend the rest of my life thinking of ways of helping people. Still after spending my glorious days on earth I remain the same in thinking: thinking of ways of helping people. I gained nothing. When I watched this show, it was so painful to watch to see a grown adult cry over something so useless and not to mention the embarrassment factor involved. But if they had used the item when they bought it and with their intended use I think they would be considered a valuable part of their community but sadly the quick intent became an antique thought. I think I can relate to that mentally in my own struggles. I have  ideas and dreams that I promised myself to do but they are still hanging out in the back-burner. My ideas will soon become clutter in my mind and just be a pile of rubish at the end IF I don’t do it now! I loved this show because it had a good ending. Not only it show the craziness of their homes but the reality of change. The show hired professional organizers to help the owners to declutter and manage the home. The qoute I love the most was “I tended to clean up the house yesterday but I do it tomarrow” the reply was “Well, Yesterday is NOW!”. It stops the mental cycle of I will do it later and doesn’t give you an option of tommarow. So… with the help of family and friends the house was clean. Sharing the help made the differance. Still think about this…. I need to share my ideas and dreams with like minded people. I did and I will continue to get better at turning my ideas and dreams into reality with the help of others. I recently started to write in a pad for my ideas. I started a book called “To inspire a generation”. I manage my time and efforts and in hope of a completed book for sharing with others. It take action with an idea to make it work.

My title sounds so vanilla when you hear it –  read it out loud and stare at it! To me it sounds like a harsh tone from your parents or some high school counselor. It gives you the feeling of  ”Make it worthwhile here because this will be your personal hell for the next four years”.  (First day of High School) 

I don’t why I feel like writing about making decisions, maybe its because I feel that its important for all us. Decisions are important because they are the things that we will do next after them.

Loop (decide(action))

I know it seems circular thinking but it is true. What we do now affects us in the future. I forgot to mention this: It doesn’t matter how big the decision is but how you treat it. If you just think the small choices we make don’t change the way we live later you might just think again. Each small decision that we make has a large cost or a reward. I try to write and convey my thoughts acceptable for others to read and simply write from my own experiences. One example would be applying for a summer leadership program. This particular program was for people with disabilities. I hated applying for it. I had a disabilty but God no! “I wasn’t like them”….”Those people” forget! but I soon realized that my pride and prejudgement would hurt me inside later that summer. Luckily my parents shared with me how important this could be for me. My parents didn’t force me to go!  I made that small decsion to go! and eventually it made an everlasting impact on my life! My career, thoughts and general outlook on todays things.

Now after I think about it! I believe that making good decisions now will help you create better ones in the future. I would love any comments or feedback. Remember that you always have choices and decsions to make! :)

1. Hog your ISP’s juice and spend ubber amounts of time on your YouTube account and make recap videos of other Famous Videos.

2. Rant about Microsoft

3. Twitter about Iran or Micheal Jackson.

4. Post interesting stuff on your blog

5. Be Weird

6. Create a Fake Facebook with a celeb name

7. Do something illegal (don’t try this at home)

8. Act like a critic and rant about snobish restuarants that you have never been to.

9. Telling people how to become rich but not really show you how.

10. Be a Twitter Addict

11. Rant about Breaking news.

12. Get people ranting about stuff.

13. Just blog about something you really like doing!

14. Be famous already

15. Laugh about yourself and how lame you are reading this entire post

…. idk how to become an internet celeb… it was fun though writing this up!

In the world of internet connection we find the good, the bad, and the ulgy. This post is really good I believe because this is not just pointing to one side of the employment sector. The sector of employment is somewhat unbridged in my point of view. There is HR …….. |and| ……………………………..Employment Seekers. The advancements of Hiring via online has been easier since the portal systems has existed but just in recent years (3 – 5 ).  Users of the internet now are able to quickly and easily be part of the stage instead of the crowd. The problem is that our mass social networks are too huge for employers and they are gated. When an employer post a job title in a job bank. There is literally too many seeker to that job which creates a cumbersome task for the HR department. Should it be the other way around?

The ability to use twitter is easy as pie. My mother can use twitter and your 5 year kid can too! Twitter is considered to be a social network of course but the way it is created works in a different format than other traditional social networks. The other SN sites are like a big pool of people blocked off by friends and people that you know. Twitter is different, this system is created by smaller networks that shares commonality of keywords and easily linked to all of the small networks. The cool feature in Twitter is that your not blocked based on the people you don’t know. The block feature on Twitter is good because you can block user access AFTER you get the chance to view who this user is about.

So trying to tie up what is been said. Twitter is a tool for Employment because Employers can discreetly find that perfect employee for their company without causing stress and fear for the seeker. You are probably wondering how the seeker plays the role in twitter. Simple – They are the meat and the HR departments are the beast to prey on the best. How do we do this? Attraction – You need something that attracts the HR departments. Resumes, contacts and other things that sells yourself. I highly suggest to create a blog that entitles YOU as a seeker and build it as a resume. Start Twittering about your skills and how your skills can play a role in a company. Employers Seek and they shall recieve. It works both ways. Hope this helps someone….somewhere. I love input!

Face it! You have what it take to perform that job. Fear eats our collective self-esteem. We find our words to be like gold hunting and choices become blury! Job Hunting Season is open year-round!

So you might have been laid-off recently or wanting to change the flavor of your career - relax! Stress is killing your ability to focus and shoot! I believe the number one cause not getting the job offers or interview is because of stress. Stress beats us down to the pulp, the drive is gone and our energy has been weakened. Before I will detail out my tips I want to share with you about stress relievers.

Tips on stress relief
1. Water- Drink plenty of it and more! this fuels our brains!
2. Food- You know how to eat right so do it!
3. Sleep-Try to plan on sleeping early at night and early to rise at 6:30 am.
4. Exercise- Sweat out your stress! Make sure you aleast get a sweaty forehead!
5. Alone Time- Pray or other themed events to focus other than your stress

Now your stress free I can now tell you some tips and info that I know about employment.

WIIFT

Whats
In
It
For
Them

As your resume slips onto a HR desk your just a risk and a gamble. Your resume should be all about you and a strong investment for the company your applying to. If you don’t have a resume…get one… if you don’t know how…learn it! Start thinking why you need to work there! The skills and experiences that you have! Learn all you can about the business and know how to represent the company as if you were an employee there.

Network with people and never focus on one job! There is an old saying “Never put all your eggs in one basket” and I think it is fair to say it here. With the usage of the Internet our Networking spectrum is quite larger than it used to be. Forums, Twitter, Craigslist, Online Job banks, Facebook Marketplace, Myspace Jobs, and company websites offering positions. Be committed.

Four A’s to remember
Aptitude- What you like to do and what your good at!
Attitude- How you act depends on your attitude!
Appearance- Are you dressed proper for the job?
Attendance- Be where you say your be and 15 minutes early!

When you think about these you automatically think in that list order but when employer see it the other way so make sure your list is fulfilled in the 4 A’s.

Sometime next week I will be blogging about interviewing and how to avoid those hard questions!